“Not only was the seminar thoroughly enjoyable, but I feel that the techniques I learned will benefit both myself and my company. In fact, I think every participant walked away feeling good about themselves, about what they learned, and about how they can apply Jim’s techniques to improve their lives and what they do for the company.”

Dan Mahoney,
Marriott Corporation
Washington, DC

“Jim conducts the most effective programs I’ve ever experienced. He knows what’s important and how to communicate it. Jim is a very interesting, humorous and effective resource. I’m sold on him today as I was eighteen years ago when he conducted the first program for us.

Craig Bothwell,
Chief Executive Officer
Mazzio’s Corporation
Tulsa, Oklahoma

"Jim Cremin is a dynamic facilitator with real-life examples. Jim discusses some very sensitive topics but, at the same time, has a wonderful way of making each participant feel comfortable and willing to participate. A 'must attend' for anyone dealing with conflict in their personal/professional life."

Sandy Kalnbach
American Airlines
Passenger Service

“Jim is not only the best “all-around trainer” I’ve seen in my life, he also carries a tremendous message and lesson that can be used in all elements of life.”

Brad Considine,
Director
Consumer Marketing Systems
Marriott Corporation
Washington, DC

“Jim has the knack of talking about things that we all know deep inside, such as our methods of communicating with each other, and making us see another side of them and really start thinking about what we do that ends up causing us so many problems. I personally enjoy Jim’s hilarious antics in class so much that I am constantly trying to think of ways that I can get him in our offices for another round of his brand of training. People who haven’t had the opportunity to listen to Jim and work with him have really missed out on something good.

Suzanne Shepherd
Vice President Of Human Resources
United Video Group
Tulsa, Oklahoma

“Jim’s course was very beneficial to me since I was able to learn how to deal with contentious issues without being confrontational. This has resulted in me being able to deal with my family, friends, employees and customers in a much more amiable and proactive manner.”

Wellesley Joseph
American Airlines
Trinidad

“Even though I had to pay for this class out of my own pocket, it was the best seminar that I have been to in years. Incredible, and the best gift that I could have given myself!!”

Kevin C. Troy
VAX/NT Systems Engineer
Sabre Technical Services
Phone: 918-292-4969
4000 N. Mingo Rd.
Tulsa, Oklahoma 74158

“ I used the skills I learned just today! I had a Manager in Maintenance and engineering that was simply frustrated about HDQ not "listening" to the field. Although I only needed a small bit of information, I realized his deep lying frustration was he felt no one ever listened to his concerns. I let him educate me on his department for about 30 minutes and his tone improved just because I took the time to listen- and not cut him off. I also learned a lot of interesting stuff! Already working for me.... “

Lori Whinery
American Airlines

"Jim Cremin is a dynamic facilitator with real-life examples. Jim discusses some very sensitive topics but, at the same time, has a wonderful way of making each participant feel comfortable and willing to participate. A 'must attend' for anyone dealing with conflict in their personal/professional life."

Sandy Kalnbach
American Airlines
Passenger Service

Hi Jim, I am more than happy to express my gratitude in being allowed to attend your seminar. I think that your seminar was the best that I have ever attended. Your approach to solving problems and difussing stressful situations has proved to be very helpful. Your seminar equipped me with a basic foundation of handling situations that come up everyday in the life of a supervisor here at American Airlines. I know that I will only grow in these skills that you have provided me with, my only regret is that the class was not longer.

Ardie Minor
A/A Supervisor

At Phillips Petroleum Co. Norway we use the Jim Cremin seminar with staff from multiple backgrounds, and find that it bridges cultural and language barriers. The interpersonal skills are universally applicable, and everyone benefits. The best indicator: when I encountered a participant on the last day of the course and joked, "Well, you survived to the end," he replied, "This isn't the end…..this is just the beginning."

Chip Feazel,
Phillips Petroleum of Norway

I've taken a lot of different training courses throughout my career and, I can honestly say, that Jim Cremin was the best instructor I've ever had. His presentations were great examples of "effective communication" and he challenged my whole way of thinking in a lighthearted, fun atmosphere that made me want to excel in the art of communication.

Milissa Liedkie,
Advantage Program,
American Airlines

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